FV Extender by A-Creative: The blog

Facebook issue – how to report this to Facebook

Currently there is a problem with Facebook that affects FV Extender also. Basically you get an error message from Facebook when you try to accept a game request using Facebook directly or indirectly through FV Extender. This problem affects all games on Facebook.

The error message says: “Something went wrong. We’re working on getting it fixed as soon as we can.”.

UPDATE: How to report this specific problem to Facebook

You can report this problem to Facebook on this page. The more reports the more Facebook’s attention will get to this. Don’t mention FV Extender in the report. Just say that you can’t accept any requests from any games by using the App Center on Facebook:
https://www.facebook.com/help/contact/272649322838089

Facebook issue: “Oops…Something went wrong”

Currently there is a problem with Facebook that affects FV Extender also. Basically you get an error message from Facebook when you try to accept a game request using Facebook directly or indirectly through FV Extender. This problem affects all games on Facebook.

The error message says: “Something went wrong. We’re working on getting it fixed as soon as we can.”. 

So now it’s time to be patient and hope Facebook gets this fixed soon. I don’t have a workaround for this.

I hope you understand. Otherwise I’m all ears ;-)

3.1.24: Tiny fix

About this release

Facebook made a little annoying change in their code. So therefore I had to make a little pathetic fix to make FVE work with that change :-)  I hope it works for you.

How to download

To download the latest release I urge you to go to the download page and follow the download instructions which I have just updated so that it suits the way Google Chrome let’s users install extensions from outside the Google Chrome app store. I haven’t had time to make an install video for you. So you will have to do with the text list instead.

If you come back later and want to go back to this release instead of the latest you can download this specific release here and basically use the download instructions on the download page when doing it this way also.

FVE won’t process requests

Several users have now reported that FVE won’t process requests. Today I have also experienced this myself.

I will have a look at the problem within the next couple of days. There is a chance it will fix itself during that time if Facebook have just made a temporary error.

I will post a status update Friday night(CET).

3.1.23: Work-around for FB stability issues

About this release

It seems like FB sometimes sends you to a blank page instead of sending you to the expected “request accepted” page in FarmVille.

To work around this I’ve made a change in FVE so it retries everytime this happens. This will make it run more stable and hopefully just as reliable as before. Basically the change just makes FVE do what many of you have done yourself everytime the problem occured(until it became too much for you :-) )

How to download

To download the latest release I urge you to go to the download page and follow the download instructions which was updated in March 2013 due to Google Chrome changes.

I’ve also made a Youtube video to help you install it. Many of you will probably succeed better by following the video. Please notice: The video has NOT been updated to show they have changed the wrench icon to three thick horizontal lines:
http://youtu.be/gjNtnVlEqZM

If you come back later and want to go back to this release instead of the latest you can download this specific release here and basically use the download instructions on the download page when doing it this way also.

Installation/updating issues

Some of you have reported trouble with installing/updating FVE. You experience the downloaded .crx file disappears from the bottom of Chrome before you can drag it to the extension list to install it. I’ve now included a link on the download page to a FAQ intended to help with installation/updating issues. Get to the page directly here.

Job issues(mine)

I’m now unemployed again. The financial crisis is still a big problem in Denmark. My now former job was the best job I’ve ever had but one(and actually two) people had to go because of a too low product turnover. And I was the latest one employed. The good thing is that I know have some new skills to add to my resume. So I’m actually positive at the moment when it comes to finding a new job. Plus I already have one job offer.

FVE gets stuck instantly

Several users have now reported that FVE gets stuck when trying to process requests. Just today I have also experienced this myself.

I will have a look at the problem on Monday since I will be very busy with others things until then.

I will post a status update Monday night(CET). Let’s hope it is possitive :-)

3.1.22: It’s still alive

About this release

Facebook made a tiny change to their source code. Probably they did it to follow the standards everyone else follows. For me and you the change was just annoying :-)

The change completely disabled FVE from clicking on a request. This release fixes exactly that. And no more.

There is a chance that some of you don’t have the change yet, but you should be able to install this fix anyway since I have made it backwards compatible.

How to download

To download the latest release I urge you to go to the download page and follow the download instructions which was updated in January 2013 due to Google Chrome changes.

I’ve also made a Youtube video to help you install it. Many of you will probably succeed better by following the video. Please notice: The video has NOT been updated to show they have changed the wrench icon to three thick horizontal lines:
http://youtu.be/gjNtnVlEqZM

If you come back later and want to go back to this release instead of the latest you can download this specific release here and basically use the download instructions on the download page when doing it this way also.

3.1.21: A few updates

About this release

Since the last post I’ve actually released 3.1.20 in silence because it was a very tiny fix that only affected those of you with older Chrome versions or alternative Chrome versions.

This time it’s also a minor release. The only thing fixed is the settings page which wasn’t working at all due to changes in the latest version of Google Chrome.

Some testing

Many of you have reported that FVE was hanging in certain cases. This sunday I’ve tried to test some of these cases and here are the results:

  • It hangs when a user have sent you a request and next blocked the FarmVille from his account: Today I had no problem accepting a request from a user that has blocked his FarmVille.
  • It hangs on request for enchanted flowers: This was working fine today.
  • Request for help with lonely animal: Wasn’t able to test this today.
  • It hangs at a random request and shows a white page: Got through several 100 requests today but couldn’t reproduce it.

Conclusion: Basically it works. But I think the problems have actually been there and are there. Here are the challenges:

  • Permanently slow internet connections might have a problem with FVE.
  • Temporary stability problems with your internet connection, Facebook or FarmVille might cause problems with FVE. So waiting a couple of days may result in the problems fixing itself.
  • Temporary bugs related to certain FV requests might cause problems with FVE. So waiting a couple of days may result in the problems fixing itself.

How to download – now with video guidance

To download the latest release I urge you to go to the download page and follow the download instructions which was updated in August 2012 due to Google Chrome changes.

I’ve also made a Youtube video to help you install it. Many of you will probably succeed better by following the video:
http://youtu.be/gjNtnVlEqZM

If you come back later and want to go back to this release instead of the latest you can download this specific release here and basically use the download instructions on the download page when doing it this way also.

Chrome Webshop

There is a version of FVE in the Chrome Webshop and many of you have initially installed it from there.

There is however a problem with that version. It was uploaded through a Google account that is now disabled by Google. I’ve tried to get in contact with Google to get an explanation. But they are nowhere to reach. So currently I’m not in control of that version. So I can’t update it with the latest updates. And I can’t remove it. Google could at least have done that.

So please install FVE from this website in the future through the download page:
http://a-creative.dk/download/

3.1.19: Service release

I’ve promised a bunch of you a couple of bug fixes today and here it is.

Here is the changes:

  • Zynga did a couple of minor changes that made FVE hang. This is now fixed like I’ve done it before.
  • Google changed their security policies and FVE is now updated to comply with those. It wasn’t urgent to fix this since they haven’t deprecated the old policies yet. But it’s better to be secure than not to be, right ? :-)

Newsletter from new e-mail address

I’ve changed the e-mail address the newsletter is sent from. Therefore many of you might not get it due to your various spam filters that obviously doesn’t know this e-mail address: info@a-creative.dk. The change was necessary because Google for some reason closed the account related to the usual e-mail address. I’m pretty sure the e-mail address wasn’t the problem but Google don’t reply to any of my e-mails. So this is the way it’s going to be.

So basically the safest way to get this info at the moment is to follow FVE on twitter or simply read the blog when you’re in trouble. Of course you can always contact me if something isn’t working for you.

How to download

To download the latest release I urge you to go to the download page and follow the download instructions which was updated in August 2012 due to Google Chrome changes.

If you come back later and want to go back to this release instead of the latest you can download this specific release here and basically use the download instructions on the download page when doing it this way also.

Unstability and download problems

Unstability

FVE currently seem a bit unstable. I have just today been troubled by this myself. It seems like Facebook has done some changes.

I will try to solve this in the weekend.

Download problems

Google has changed the way extensions like FVE is installed and updated inside Chrome. Therefore I have now added some new download instructions to the download page so you will know how to do this in the future. This makes the installation procedure harder but that’s how it’s going to be until I or Google finds a better solution.

FVE will not be in the Google Store before the account problems below has been solved.

Google disabled my account

With no warning and reason at all Google closed the Google account related to the e-mail address info.a.creative@gmail.com. The only reason I can figure out myself is that it must have been hacked. I’ve desperately tried to get Google to re-enable it but they haven’t “returned my call” yet.

Therefore the newsletter is now sent using another e-mail account info@a-creative.dk and this is also the e-mail account you should contact me through. But feel free to contact me in any way you like.